Digital innovations influence every aspect of our lives in this increasingly technological world. Firms that pursue digital innovations must think carefully about how digital technologies shape the nature, process and outcomes of innovation as well as the long- and short-term social, economic and cultural consequences of their offerings. The Handbook contributes to building a transdisciplinary understanding of digital innovation by bringing together a diverse set of leading scholars from business, engineering, economics, science and public policy. Their distinct perspectives advance ideas and principles intended to set the agenda for future research on digital innovation in ways that inform not only firm-level strategies and practices but policy decisions and science-focused investments as well. The first of its kind, this Handbook provides scope and depth for scholars interested in information systems and digital technologies, innovation and entrepreneurship, strategy, and digital platforms and ecosystems. In addition, it is informative and enlightening to scholars and practitioners interested in the impact of digital technologies on organizations and the broader society. Contributors include: A. Aaltonen, C. Alaimo, E. Autio, N. Berente, C. Bubel, P.N. Courant, J. Cutcher-Gershenfeld, E.L. Echeverri-Carroll, A. Gawer, T.L. Griffith, V. Grover, J. Grudin, O. Henfridsson, S.L. Jarvenpaa, J. Kallinikos, M.J. Kim, J.L. King, R.J. Kulathinal, S. Kumar, K.A. Loparo, K. Lyytinen, A. Majchrzak, A. Malhotra, M.L. Markus, S. Nambisan, W. Nan, J.V. Nickerson, A. Pedraza-Avella, L.W. Rogowski, S. Seidel, L.D.W. Thomas, C. Velu, Y. Yoo, X. Zhang

Digital innovations influence every aspect of our lives in this increasingly technological world. Firms that pursue digital innovations must think carefully about how digital technologies shape the nature, process and outcomes of innovation as well as the long- and short-term social, economic and cultural consequences of their offerings. The Handbook contributes to building a transdisciplinary understanding of digital innovation by bringing together a diverse set of leading scholars from business, engineering, economics, science and public policy. Their distinct perspectives advance ideas and principles intended to set the agenda for future research on digital innovation in ways that inform not only firm-level strategies and practices but policy decisions and science-focused investments as well. The first of its kind, this Handbook provides scope and depth for scholars interested in information systems and digital technologies, innovation and entrepreneurship, strategy, and digital platforms and ecosystems. In addition, it is informative and enlightening to scholars and practitioners interested in the impact of digital technologies on organizations and the broader society. Contributors include: A. Aaltonen, C. Alaimo, E. Autio, N. Berente, C. Bubel, P.N. Courant, J. Cutcher-Gershenfeld, E.L. Echeverri-Carroll, A. Gawer, T.L. Griffith, V. Grover, J. Grudin, O. Henfridsson, S.L. Jarvenpaa, J. Kallinikos, M.J. Kim, J.L. King, R.J. Kulathinal, S. Kumar, K.A. Loparo, K. Lyytinen, A. Majchrzak, A. Malhotra, M.L. Markus, S. Nambisan, W. Nan, J.V. Nickerson, A. Pedraza-Avella, L.W. Rogowski, S. Seidel, L.D.W. Thomas, C. Velu, Y. Yoo, X. Zhang

To stay competitive, firms need to build great products but they also need to lend these products to the uses and misuses of their customers and learn extensively from them. This is the first book to explore the idea that allowing customers to adapt features in online products or services to suit their needs is the key to viral growth.

This volume contains the invited paper, the reviewed research papers, the discussants' comments on the latter, and the workshop memoranda of the fourth IFIP WG 8. 1 International Working Conference on "Information System Concepts", with the subtitle "An Integrated Discipline Emerging" (ISC04). It was held in Leiden, The Netherlands, 20-22 September 1999. The previous three ISCO conferences were subtitled "An In-depth Analysis", "Improving the Understanding", and "Towards a Consolidation of Views". Their proceedings were published in 1989, 1992, and 1995, respectively. The ISCO conferences were instigated by the former Task Group FRISCO (an acronym for "FRamework of Information System Concepts"), charged by the IFIP Working Group 8. 1 with the task of proposing a conceptual framework for the information system field. Its report, entitled "A Framework of Information System Concepts" (the "FRISCO Report" for short), is available on the World Wide Web via the address: http://www. wi. leidenuniv. nl/~verrynstlfrisco. html or may be downloaded directly as a condensed Word-6 file from: ftp://ftp. leidenuniv. nl/pub/rullfri-full. zip The FRISCO Report forms a significant contribution to the long-lasting quest of our community towards developing a scientific outlook on the field of information systems. Clarifying the varied nature of many diverging views - some of which may not easily be reconciled - the report does propose a coherent, consistent and partially formalised framework of concepts.

Method Engineering focuses on the design, construction and evaluation of methods, techniques and support tools for information systems development It addresses a number of important topics, including: method representation formalisms; meta-modelling; situational methods; contingency approaches; system development practices of method engineering; terminology and reference models; ontologies; usability and experience reports; and organisational support and impact.

Information systems development is not merely a technical intervention but involves social and ethical dilemmas that affect the human, social and organizational domains. To demonstrate this point, the authors conduct a thorough and substantive description and analysis of the conceptual and philosophical underpinnings of systems development. In particular they analyse a number of systems development methodologies including structured methods, prototyping, ETHICS and Soft Systems Methodology to reveal the underlying conceptual and philosophical foundations. The book provides an in-depth analysis of data modelling theory and its links with theories of language and cognition. It offers a framework to describe and analyse different systems development approaches and to explain their strengths and weaknesses. The book is aimed at graduate students taking courses in information systems and data modelling, but will also appeal to information systems managers and professionals for whom the summary of methodologies will be useful.

This book records one of the continuous attempts of the IFIP Working Group 8. 2, studying the interaction of information systems and the organization, to explore and understand the shifting boundaries and dependencies between organizational activities and their computer support. The book marks the result of the IFIP WG 8. 2 conference on "Designing Ubiquitous Information Environments: Socio-Technical Issues and Challenges. " Since its inception in the late 1970s, IFIP WG 8. 2 has sought to understand how computer-based information systems interact and must be designed as an integrated part of the organizational design. At that time, information systems handled repetitive and remote back-office functions and the main concern was work task design for repetitive input tasks and the potential impact of improved information support on organizational decision-making and structure. The focus of the information system design shifted in the 1980s when computers became part of the furniture and moved into the office. Reflecting this significant change, IFIP WG 8. 2 in 1989 organized a conference dedicated to the design and impact of desktop technology in order to examine how organizational processes and the locus of action changed when the computer was moved into the office. Sixteen years later, we are experiencing another significant change. Computers are now becoming part of our body and sensory system and will move out of the traditional office locations and into the wilderness. Again, IFIP WG 8.

Since its inception in 1968, software engineering has undergone numerous changes. In the early years, software development was organized using the waterfall model, where the focus of requirements engineering was on a frozen requirements document, which formed the basis of the subsequent design and implementation process. Since then, a lot has changed: software has to be developed faster, in larger and distributed teams, for pervasive as well as large-scale applications, with more flexibility, and with ongoing maintenance and quick release cycles.

What do these ongoing developments and changes imply for the future of requirements engineering and software design? Now is the time to rethink the role of requirements and design for software intensive systems in transportation, life sciences, banking, e-government and other areas. Past assumptions need to be questioned, research and education need to be rethought.

This book is based on the Design Requirements Workshop, held June 3-6, 2007, in Cleveland, OH, USA, where leading researchers met to assess the current state of affairs and define new directions. The papers included were carefully reviewed and selected to give an overview of the current state of the art as well as an outlook on probable future challenges and priorities. After a general introduction to the workshop and the related NSF-funded project, the contributions are organized in topical sections on fundamental concepts of design; evolution and the fluidity of design; quality and value-based requirements; requirements intertwining; and adapting requirements practices in different domains.

This book records one of the continuous attempts of the IFIP Working Group 8. 2, studying the interaction of information systems and the organization, to explore and understand the shifting boundaries and dependencies between organizational activities and their computer support. The book marks the result of the IFIP WG 8. 2 conference on "Designing Ubiquitous Information Environments: Socio-Technical Issues and Challenges. " Since its inception in the late 1970s, IFIP WG 8. 2 has sought to understand how computer-based information systems interact and must be designed as an integrated part of the organizational design. At that time, information systems handled repetitive and remote back-office functions and the main concern was work task design for repetitive input tasks and the potential impact of improved information support on organizational decision-making and structure. The focus of the information system design shifted in the 1980s when computers became part of the furniture and moved into the office. Reflecting this significant change, IFIP WG 8. 2 in 1989 organized a conference dedicated to the design and impact of desktop technology in order to examine how organizational processes and the locus of action changed when the computer was moved into the office. Sixteen years later, we are experiencing another significant change. Computers are now becoming part of our body and sensory system and will move out of the traditional office locations and into the wilderness. Again, IFIP WG 8.

Information systems development is not merely a technical intervention but involves social and ethical dilemmas that affect the human, social and organizational domains. To demonstrate this point, the authors conduct a thorough and substantive description and analysis of the conceptual and philosophical underpinnings of systems development. In particular they analyse a number of systems development methodologies including structured methods, prototyping, ETHICS and Soft Systems Methodology to reveal the underlying conceptual and philosophical foundations. The book provides an in-depth analysis of data modelling theory and its links with theories of language and cognition. It offers a framework to describe and analyse different systems development approaches and to explain their strengths and weaknesses. The book is aimed at graduate students taking courses in information systems and data modelling, but will also appeal to information systems managers and professionals for whom the summary of methodologies will be useful.

This volume contains the invited paper, the reviewed research papers, the discussants' comments on the latter, and the workshop memoranda of the fourth IFIP WG 8. 1 International Working Conference on "Information System Concepts," with the subtitle "An Integrated Discipline Emerging" (ISC04). It was held in Leiden, The Netherlands, 20-22 September 1999. The previous three ISCO conferences were subtitled "An In-depth Analysis," "Improving the Understanding," and "Towards a Consolidation of Views." Their proceedings were published in 1989, 1992, and 1995, respectively. The ISCO conferences were instigated by the former Task Group FRISCO (an acronym for "FRamework of Information System Concepts"), charged by the IFIP Working Group 8. 1 with the task of proposing a conceptual framework for the information system field. Its report, entitled "A Framework of Information System Concepts" (the "FRISCO Report" for short), is available on the World Wide Web via the address: http: //www. wi. leidenuniv. nl/ verrynstlfrisco. html or may be downloaded directly as a condensed Word-6 file from: ftp: //ftp. leidenuniv. nl/pub/rullfri-full. zip The FRISCO Report forms a significant contribution to the long-lasting quest of our community towards developing a scientific outlook on the field of information systems. Clarifying the varied nature of many diverging views - some of which may not easily be reconciled - the report does propose a coherent, consistent and partially formalised framework of concepts.

Method Engineering focuses on the design, construction and evaluation of methods, techniques and support tools for information systems development It addresses a number of important topics, including: method representation formalisms; meta-modelling; situational methods; contingency approaches; system development practices of method engineering; terminology and reference models; ontologies; usability and experience reports; and organisational support and impact.

This volume constitutes the proceedings of the 7th International Conference on Advanced Information Systems Engineering, CAiSE '95, held in Jyvaskyla, Finland in June 1995.
The 26 full papers presented in this volume were selected from more than 100 submissions; in addition there are three invited papers. Among the contributing authors are academics as well as information system practitioners from industry and administration. The volume is organized in sections on behaviour modelling, requirements engineering, 00 concepts and applications, work and communication modelling, meta modelling, user interface issues, CASE integration, reuse, conceptual modelling issues, and software development issues."

"The Power of Customer Misbehavior" explores the importance of customer driven innovation for top line and bottom line growth. It shows how companies should not only learn to identify how their products are being misused, but also how to use this knowledge to innovate new products and services that better meet customer needs and promote viral growth. These techniques also promote long-term customer loyalty and growth even in hypercompetitive environments.
This unique new book is the first to explore the idea of 'customer misuse': when customers modify features or expand the usage of products and services in ways that were never intended. Reacting appropriately to customer misuse will allow companies to enter new markets, create more loyal customers, and encourage customers to tell others about the company's products, all of which foster faster growth. These compelling concepts are presented in the form of simple actionable principles and illustrated with rich case studies from successful companies such as Twitter, Intuit, eBay and Coca-Cola, to offer the first practical guide to harnessing this new source of strategic innovation.